The following conditions are NOT supported by telemedicine sessions on this platform because Heuro’s medical team has determined they should be evaluated in person: Abdominal pain, Chest pain, Shortness of breath, Feelings of harming oneself (suicidality), Asthma, urinary tract infections in men, burns, Stroke symptoms (including sudden numbness, Confusion, Loss of balance, vision problems, Severe headache), Severe allergy (anaphylaxis), Cold/flu, Sore throat, Vaginal bleeding, Unexplained bleeding, & Acute pain/injury.

If you are experiencing any of the above symptoms or conditions, please exit the Heuro App and contact your doctor or proceed to the nearest urgent/prompt care center to seek in-person care.